How to Cancel ChatGPT
Need to cancel your ChatGPT subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through OpenAI's website, we'll show you exactly how to cancel.
Note: After canceling, you'll retain access to ChatGPT features until the end of your current billing period. Your chat history and account will remain accessible, but you'll be downgraded to Free tier with limited access to GPT-4 and standard response times.
Step 1: Sign in to Your OpenAI Account
Go to chat.openai.com and sign in with your OpenAI account credentials.
Step 2: Access Account Settings
Click on your profile icon in the bottom left corner (or top right on some layouts), then select "Settings" or "My plan" from the dropdown menu.
Step 3: Go to Subscription Management
In the Settings page, click on "Subscription" or "Manage subscription". You'll see your current ChatGPT subscription details.
Step 4: Find Your Subscription
Locate your "ChatGPT" subscription. You'll see your current plan details and next billing date.
Step 5: Cancel Subscription
Click "Cancel subscription" or "Cancel plan". OpenAI will show you information about when your Plus access will end.
Step 6: Confirm Cancellation
Review the cancellation details carefully. OpenAI may show you benefits you'll lose. If you want to proceed, click "Confirm cancellation" or "Cancel subscription" to finalize. You'll receive a confirmation email.
Troubleshooting
I can't find the Cancel button
- Make sure you're signed in to the correct OpenAI account
- Try accessing the settings through your profile icon in the bottom left corner
- Look for "Subscription" or "My plan" in Settings
- Clear your browser cache and cookies, then try again
I subscribed through a third party
If you subscribed through Apple App Store, you'll need to cancel through iOS Settings:
- Open Settings on your iPhone or iPad
- Tap your name at the top
- Tap "Subscriptions"
- Find "ChatGPT" and tap "Cancel Subscription"
I want to pause instead of cancel
ChatGPT doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your chat history or account.
I'm being charged after cancellation
- Check your email for the cancellation confirmation
- Verify the cancellation date matches the end of your billing period
- Make sure you clicked "Cancel subscription" and confirmed
- Contact OpenAI Support if charges continue after the cancellation date
What happens to my chat history?
Your chat history and account will remain accessible after cancellation. However, you'll have limited access to GPT-4 and may experience slower response times during peak usage periods.
What happens to GPT-4 access?
After your subscription expires, you'll have limited access to GPT-4. Free tier users may experience:
- Limited GPT-4 usage
- Standard response times (not priority)
- Possible restrictions during peak times
Additional Information
- Reactivation: You can reactivate ChatGPT anytime by visiting chat.openai.com and upgrading again
- Account: Your account and chat history remain accessible after cancellation
- Free Tier: After cancellation, you'll have limited GPT-4 access and standard response times
- Chat History: Your chat history is saved and remains accessible
- Priority Access: Plus subscribers get priority access during high demand periods
Conclusion
You've successfully canceled your ChatGPT subscription! You'll continue to have access to Plus features until the end of your current billing period. After that, you'll be downgraded to Free tier with limited GPT-4 access.
Your account and chat history are all saved, so you can reactivate anytime. If you need help, OpenAI Support is available through the Help Center.
