How to Cancel Claude

Need to cancel your Claude subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Claude's website, we'll show you exactly how to cancel.

Note: After canceling, you'll retain access to Claude features until the end of your current billing period. After that, you'll lose access to Pro features and will be limited to the free tier.

Step 1: Sign in to Your Claude Account

Go to claude.ai and sign in with your Claude account credentials.

Step 2: Access Subscription Management

Click on your username in the bottom left corner (or profile icon), then select "Upgrade" or "Plan" from the menu. Alternatively, look for subscription settings in your account.

Step 3: Manage My Subscription

Click "Manage My Subscription" or navigate to the subscription management section. You'll see your current subscription details and next billing date.

Step 4: Cancel Subscription

Click "Cancel subscription" or "Cancel Subscription". Claude will show you information about when your Pro access will end.

Step 5: Confirm Cancellation

Review the cancellation details carefully. If you want to proceed, confirm the cancellation when prompted. Your subscription will remain active until the end of your current billing period.

Troubleshooting

I can't find the Cancel button

• Make sure you're signed in to the correct Claude account
• Try clicking on your username in the bottom left corner and selecting "Upgrade" or "Plan"
• Look for "Manage My Subscription" in the account menu
• Clear your browser cache and cookies, then try again

I subscribed through a third party

If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system:

• Apple: Settings > [Your Name] > Subscriptions > Claude
• Google Play: Google Play Store > Menu > Subscriptions > Claude

I want to pause instead of cancel

Claude doesn't offer a pause option. However, you can cancel and reactivate anytime without losing your conversation history.

I'm being charged after cancellation

• Check your email for the cancellation confirmation
• Verify the cancellation date matches the end of your billing period
• Make sure you clicked "Cancel subscription" and confirmed
• Contact Anthropic Support if charges continue after the cancellation date

What happens to my conversations?

Your conversation history will remain accessible after cancellation. However, you'll lose access to Pro features like extended context window and faster responses.

Additional Information

• Reactivation: You can reactivate your Claude subscription anytime by visiting claude.ai or through account settings
• Conversation History: Your conversation history remains accessible after cancellation
• Free Tier: After cancellation, you'll be limited to free tier features
• Support: Contact Anthropic Support if you need assistance with cancellation

Conclusion

You've successfully canceled your Claude subscription! Your subscription will remain active until the end of your current billing period, and then you'll lose access to Pro features.

Your conversation history is all saved, so you can reactivate anytime. If you need help, Anthropic Support is available through their support center.