How to Cancel Nintendo Switch Online

Need to cancel your Nintendo Switch Online subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Nintendo's website or your Switch console, we'll show you exactly how to cancel.

Note: After canceling, you'll retain access to Nintendo Switch Online features until the end of your current billing period. Important: Cloud saves will be deleted after a grace period (typically 6 months) if you don't resubscribe, so make sure to download important saves to your console before canceling if needed.

Step 1: Sign in to Your Nintendo Account

Go to accounts.nintendo.com and sign in with your Nintendo Account credentials.

Step 2: Access Subscriptions

Click on "Subscriptions" in the account menu, or directly visit accounts.nintendo.com/subscriptions.

Step 3: Find Nintendo Switch Online

Locate "Nintendo Switch Online" in your active subscriptions. You'll see your current plan (Individual or Family) and next billing date.

Step 4: Manage Subscription

Click "Change Plan" or "Cancel Automatic Renewal" next to your Nintendo Switch Online subscription.

Step 5: Turn Off Auto-Renewal

Select "Turn Off Automatic Renewal" or "Cancel Subscription". Nintendo will show you information about when your access will end.

Step 6: Confirm Cancellation

Review the cancellation details carefully. Nintendo will warn you about losing access to cloud saves and online features. Click "Turn Off Automatic Renewal" or "Confirm" to finalize. You'll receive a confirmation email.

Nintendo Switch Console Version

Step 1: Open System Settings

On your Nintendo Switch, go to the Home menu and select "System Settings" (gear icon).

Step 2: Navigate to Nintendo Switch Online

Scroll down and select "Nintendo Switch Online" from the settings menu.

Step 3: Access Membership Settings

Select "Membership Settings" or "Manage Membership".

Step 4: Turn Off Auto-Renewal

Select "Turn Off Automatic Renewal" and follow the on-screen prompts.

Step 5: Confirm Cancellation

Review the information and confirm. Your subscription will remain active until the end of your current billing period.

Note: Canceling through your Switch console uses the same Nintendo Account system as the web version. Both methods will cancel the same subscription.

Troubleshooting

I can't find the Cancel button

• Make sure you're signed in to the correct Nintendo Account
• Try accessing the subscriptions page directly: accounts.nintendo.com/subscriptions
• If you have a Family membership, make sure you're the admin account
• Clear your browser cache and cookies, then try again

I subscribed through a third party

If you subscribed through a retailer, gift card, or promotional code, you may need to contact Nintendo Support directly. Visit www.nintendo.com/support for assistance.

I have cloud storage saves

Critical: Game saves stored in Nintendo Switch Online cloud storage will be deleted after a grace period (typically 6 months) if you don't resubscribe. Before canceling:

1. On your Switch, go to System Settings > Data Management > Save Data Cloud
2. Download important saves to your console's local storage
3. Verify the saves are on your console before canceling

I have a Family membership

If you have a Family membership, canceling will affect all members. Only the admin account can cancel the subscription. All family members will lose access when the subscription expires.

I want to pause instead of cancel

Nintendo Switch Online doesn't offer a pause option. However, you can turn off auto-renewal and let the subscription expire naturally. You can reactivate anytime, but remember that cloud saves may be deleted if you don't resubscribe within the grace period.

I'm being charged after cancellation

• Check your email for the cancellation confirmation
• Verify the cancellation date matches the end of your billing period
• Check if you have multiple subscriptions or accounts
• Contact Nintendo Support if charges continue after the cancellation date

I can't access online multiplayer

Online multiplayer requires an active Nintendo Switch Online subscription. If you've canceled, you'll lose access immediately after your subscription expires, even if you're still within your billing period.

Additional Information

• Reactivation: You can reactivate Nintendo Switch Online anytime by visiting accounts.nintendo.com/subscriptions or through your Switch console
• Cloud Storage: Game saves in cloud storage will be deleted after a grace period (typically 6 months) if you don't resubscribe - download them before canceling
• Classic Games: Access to NES, SNES, N64, and Game Boy games requires an active subscription
• Purchased Games: Any games you've purchased separately will remain accessible after cancellation
• Family Membership: Canceling affects all family members - only the admin can cancel

Conclusion

You've successfully canceled your Nintendo Switch Online subscription! You'll continue to have access to online multiplayer, cloud saves, and classic games until the end of your current billing period. After that, you'll lose access to these features.

Important Reminder: Make sure to download any important game saves from cloud storage to your console's local storage before your subscription expires, as they will be deleted after a grace period if you don't resubscribe. If you need help, Nintendo Support is available through the support website.