How to Cancel Storyblocks

Need to cancel your Storyblocks subscription? This guide will walk you through the cancellation process step-by-step. Whether you subscribed through Storyblocks' website, we'll show you exactly how to cancel.

Note: After canceling, you'll retain access to Storyblocks until the end of your current billing period. Assets you've already downloaded can continue to be used in your projects according to the license terms.

Step 1: Sign in to Your Storyblocks Account

Go to www.storyblocks.com and sign in with your Storyblocks account credentials.

Step 2: Access Account Settings

Click on your profile icon in the top right corner, then select "Account" or "Account Settings" from the dropdown menu. Alternatively, you can directly visit www.storyblocks.com/account.

Step 3: Navigate to Subscription

In the Account Settings page, look for the "Subscription" section or "Billing" tab. You'll see your current subscription details and next billing date.

Step 4: Cancel Subscription

Click "Cancel Subscription" or "Cancel Membership". Storyblocks will show you information about when your access will end.

Step 5: Confirm Cancellation

Review the cancellation details carefully. Storyblocks may show you benefits you'll lose. If you want to proceed, follow the on-screen instructions to confirm the cancellation. You'll receive a confirmation email.

Troubleshooting

I can't find the Cancel button

• Make sure you're signed in to the correct Storyblocks account
• Try accessing the account page directly: www.storyblocks.com/account
• Look for "Subscription" or "Billing" section in Account Settings
• Clear your browser cache and cookies, then try again

I subscribed through a third party

If you subscribed through Apple App Store or Google Play, you'll need to cancel through that platform's subscription management system:

• Apple: Settings > [Your Name] > Subscriptions > Storyblocks
• Google Play: Google Play Store > Menu > Subscriptions > Storyblocks

I want to pause instead of cancel

Storyblocks doesn't offer a pause option. However, you can cancel and reactivate anytime.

I'm being charged after cancellation

• Check your email for the cancellation confirmation
• Verify the cancellation date matches the end of your billing period
• Make sure you clicked "Cancel Subscription" and confirmed
• Contact Storyblocks Support if charges continue after the cancellation date

What happens to downloaded assets?

Assets you've already downloaded can continue to be used in your projects according to the license terms. However, after cancellation, you'll lose access to new downloads.

Can I still use downloaded assets?

Yes, downloaded assets remain usable according to Storyblocks' license terms. Make sure to download any assets you need before your subscription expires.

Additional Information

• Reactivation: You can reactivate your Storyblocks subscription anytime by visiting www.storyblocks.com or through Account Settings
• Downloaded Assets: Assets you've already downloaded can continue to be used according to license terms
• New Downloads: After cancellation, you'll lose access to new downloads
• License Terms: Review Storyblocks' license terms for details on using downloaded assets after cancellation

Conclusion

You've successfully canceled your Storyblocks subscription! You'll continue to have access until the end of your current billing period. After that, you'll lose access to new downloads, but downloaded assets can continue to be used according to license terms.

You can reactivate your subscription anytime if you change your mind. If you need help, Storyblocks Support is available through the Help Center.